Enterprises rely on the expertise of their employees. This means that information, communication and knowledge become very important to support clients, to be competitive in the market, to innovate and even to be more efficient.
- How can you make sure that the knowledge of your employees is captured and leveraged?
- How can you make sure that your content management systems are maintained?
- Is the content accurate?
- I have an information overflow. How do I get the most relevant information?
- How does a content management system add value to my existing ERP?
We assist you with the implementation of the right processes and systems to manage content and knowledge. The BeAligned Content and Knowledge framework covers an end-to-end approach:
On a strategic level we create awareness on the Content and Knowledge concepts.
Content & Knowledge audit results address the areas for improvement. We define the
right processes and systems to be implemented.
A roadmap sets out actions and milestones towards an integrated Content & Knowledge environment.
We select the right solution on the market and manage the implementation of your Content & Knowledge system.
Content & Knowledge Audit
An audit on the management of Content and Knowledge in your company gives you a good overview of your current strengths and weaknesses in these domains. We provide expert recommendations and together with you, we draw up a plan for improvements or implementations.
The BeAligned Content & Knowledge audit addresses systems, technology, processes, organisation and capabilities.
Architecture, package selection and project management
We analyse and design the concepts and enterprise architecture for content management systems. We look at their integration with existing systems such as ERP, CRM, Legacy or BI.
BeAligned assists in the selection of the right systems to be integrated in your environment. Our Content and Knowledge consultants have hands-on experience with different packages. We manage the technical implementation, organize training and coach the use of the new system.
Have a look at our BeAligned Enterprise Architecture approach, which is complementary to enterprise content management.
Knowledge Management processes and governance
Knowledge management is an attitude as well as a science. It deserves to be a part of your company culture. Sharing knowledge should be a work value of your employees. It is crucial to business continuity and innovation.
The right processes, responsibilities and governance structures on knowledge management must be established to obtain this. BeAligned helps to set up, implement and coach the right mechanisms to ensure that crucial knowledge is documented, published and reported.
